Privacy policy

For the purposes of this Privacy Policy, Outside Consulting Limited (“OCL”, ”our”, “us” and “we”) is a company registered in England and Wales with company registration number 02597481. Our registered office is at Fourth Floor, Abbots House, Abbey Street, Reading, Berkshire, RG1 3BD.

We take your privacy very seriously. Please read this Privacy Policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

What this policy applies to?

This Privacy Policy relates to how we process data on our website located at www.weareoutside.com, www.elementsbyoutside.com and www.dayonelearning.com (the “Websites”), when you communicate with us and/or when you use any of our services.

What categories of personal data do we collect?

Personal data is any information relating to an identified or identifiable individual. The personal data we collect about you depends on the particular services we provide to you.

We may obtain the following categories of personal data about individuals through the means described in this Privacy Policy.

The personal data we commonly collect includes:

• Contact details including name, company name, job title and work email
• Information about how you use our Website, IT, communication and other systems
• Your responses to surveys and enquiry forms

We collect and use personal data for the purposes described in the section ‘Why do we need personal data’ below. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.

Sensitive personal data

We typically do not collect sensitive or special categories of personal data about individuals other than our own employees. When we do need to process sensitive personal data from data subjects who are not our employees, it is either on the instructions of a third party, with the express consent of the individuals or as required by law.

How do we collect personal data?

We obtain most of the personal data we collect directly from individuals. However, in some circumstances, we obtain information from alternative sources such as:

• From third parties which may include your employer (where they access our services).
• Personal data may be obtained from publically accessible sources such as Companies House.

We may also obtain personal data from cookies on our Website—for more information on our use of cookies, please see our cookie policy which is available on our Website.

What lawful reasons do we have for processing personal data?

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

• where you have given consent;
• to comply with our legal and regulatory obligations;
• for the performance of a contract with you or to take steps at your request before entering into a contract; or
• for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

We may rely on the following legitimate interests when we collect and use personal data to operate our business and provide our products and services:

• Delivering services to our clients – To deliver the professional services our clients have engaged us to provide.
• Direct marketing – To deliver timely market insights and speciality knowledge we believe is welcomed by our business clients, subscribers and individuals who have interacted with us.

Why do we need personal data?

We aspire to be transparent when we collect and use personal data by telling you why we need it, this typically includes:

• Promoting our services, products and capabilities to existing and prospective business clients.
• Sending invitations and providing access to guests attending our events and webinars or our sponsored events.
• Administering, maintaining and ensuring the security of our information systems, applications and Website.
• Authenticating registered users to certain areas of our sites.
• Processing online requests, including responding to communications from individuals or requests for proposals.
• Complying with legal and regulatory obligations.

Marketing

We will use your personal data to send you updates about our services including exclusive offers, promotions or new services. These updates may be sent by email, text message, telephone or post.

We have a legitimate interest in using your personal data for marketing purposes (see above ‘What lawful reasons do we have for processing personal data?). This means we do not usually need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by following the opt-out links on any marketing message sent to you or emailing us at info@weareoutside.com

We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it to other organisations, outside OCL, for marketing purposes.

Do we link to other websites?

Our Website may contain links to other sites that are not governed by this Privacy Notice. Please review the destination websites’ privacy notices before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Do we share personal data with third parties?

We routinely share personal data with:

• third parties we use to help deliver our services to you;
• other third parties we use to help us run our business;

We or the third parties mentioned above occasionally also share personal data with:

• our and their external auditors, e.g. in relation to the audit of accounts, in which case the recipient of the information will be bound by confidentiality obligations;
• our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
• law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations;
• other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

Transferring your personal data out of the UK and EEA

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

Where we transfer your personal data outside the UK and/or the EEA, we do so on the basis of an adequacy regulation or decision or (where that is not available) standard contractual clauses recognised by the UK and/or EU. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK and/or the EEA unless we can do so on the basis of an alternative mechanism or exception provided by applicable data protection law.

What are your data protection rights?

• Access - the right to be provided with a copy of your personal data
• Rectification - the right to require us to correct any mistakes in your personal data
• Erasure (also known as the right to be forgotten) - the right to require us to delete your personal data—in certain situations
• Restriction of processing - the right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
• Data portability - the right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
• To object - the right to object:
• at any time to your personal data being processed for direct marketing (including profiling);
• in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
• Not to be subject to automated individual decision making - the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

The right to withdraw consent - if you have provided us with consent to use your personal data you have a right to withdraw that consent easily at any time. Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

Changes to this Privacy Policy

We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated 23/2/22

How to contact us

If you have questions or comments about this Privacy Policy with regards to how we handle personal data, or if you believe OCL has not adhered to this Privacy Policy in any way and you would like to exercise your Data Subject Rights, please direct your correspondence to:

info@weareoutside.com

We aim to respond within 30 days from the date we receive privacy-related communications and may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it.

Alternatively, you may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ to report concerns you may have about our data handling practices.